Terms and Conditions
Welcome to the Scottish Chamber Orchestra website. The terms and conditions set out here govern our relationship with you and apply to your use of our website. By using our website you agree to be bound by the legally binding terms and conditions set out below. If you do not wish or agree to be legally bound by them then please do not access or use the Scottish Chamber Orchestra website. You should print a copy of these Terms & Conditions for your future reference.We reserve the right to change these Terms & Conditions at any time and any changes will be posted on line on our website. Your continued use of the website after any such changes are posted shall signify your agreement to and acceptance of any such changes. If you at any time have any questions relating to our Terms & Conditions then please call or email us: 0044 (0)131 557 6800, firstname.lastname@example.org.When you register as a user of our website you are warranting to us as follows;1.That all personal information provided by you is true, accurate and complete in all respects and that it is up to date; and 2.You will immediately notify us of any changes to such personal information previously provided; and 3.You will not misrepresent yourself as anyone else or utilise the name of any third party or parties that you are not authorised to use. Similarly you will not use any credit or debit card or cards or any other means of payment that does not belong to you or that you are not authorised to use.We provide you and other customers with access to our website strictly in accordance with these Terms & Conditions and any order placed by you is deemed to be placed strictly in accordance with these Terms & Conditions. We may at any time vary, modify, suspend (either temporarily or permanently) any part or all of the website without notice and you agree and confirm that we shall not have any liability to you or any third party or parties as a result of such variation, modification and /or suspension of the website.
When you place an order online through our website you are representing and warranting to us;
You are at least 18 years of age; and
You have capacity to enter into a legally binding contract.
When you place an order online you will receive an email from us confirming receipt of your order. This does not mean that we have accepted your order. Your order constitutes your offer to us to buy a product or products from us. All and every order placed by our customers on line is subject to acceptance by us. Such acceptance will be given by us sending you an email that we have accepted your order and issuing tickets or sending goods to you. The contract between us is made only at the time we send you an email confirming dispatch and up until that time we reserve the right not to fulfil any or all orders placed by you. In the event we are unable to dispatch all the products you have ordered the contract between us will relate solely to those products we dispatch or which we have confirmed we have dispatched.
We may decide not to accept your order for a variety of reasons amongst which may be the following;
1. Non availability of product or concert tickets from stock
2. You not being able to fulfil the criteria set out in these Terms & Conditions.
3. Our being unable to obtain appropriate authorisation for your payment.
4. A pricing or identification error of the product or products.
Once booked, tickets cannot be returned or exchanged.
All ticket prices are shown inclusive of VAT. For events where we sell tickets direct, we currently do not charge any extra fees. Our partner box offices at venues may charge additional fees.
Ticket discounts are offered for some events. Proof of entitlement to a discount will be required.
Senior discount - applies for over 65s
Person with a disability - applies to blue badge holders
Wheelchair user - wheelchair tickets are only valid for wheelchair users.
Student - A person studying who is studying at a university or other place of higher education. A valid Student ID will be required to collect tickets
U26 - tickets for those under 26 years of age. Proof of age will be required.
U16 - tickets for those under 16 years of age.
In the course of booking direct, tickets will be e-mailed to you. Full details will be provided on your Booking Confirmation Email.
In some cases tickets can also be collected from the venue from 1 hour before the performance. Full details are shown on the Booking Confirmation Email.
Tickets can be collected only on production of the credit or debit card used to purchase them and can be collected only by the cardholder. Additional proof of ID may be required including identification for tickets bought at a discount such as student tickets. Please have your customer number and/or order number available when you collect your tickets. These details are shown on the Booking Confirmation Email which will be sent to you when your order is submitted.
Subscriptions - On receipt of your subscription payment, we will pass your seating requirements to the Box Office who will endeavor to fulfil your requests. They will be in touch with you if there are any queries regarding your order and post your subscription tickets.
Scottish Chamber Orchestra normally operates Monday to Friday 9.30am - 5.30pm. For further information about tickets please telephone +44 (0)131 557 6800 or email us.
Scottish Chamber Orchestra is a charitable company limited by guarantee.
INTELLECTUAL PROPERTY AND COPYRIGHT
All rights, including copyright, in this website and its contents (as may be amended, varied and updated from time to time) are owned by Scottish Chamber Orchestra of 4 Royal Terrace, Edinburgh EH7 5AB. In accessing this website you agree that you will access the contents solely for your own private use and not for any commercial or public use, distribution or publication. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public or otherwise use this website content in any way except for your own personal, non-commercial use. Any other use of this website and any of its contents requires the express prior written permission of Scottish Chamber Orchestra signed by the Chief Executive. You agree to use this website in a lawful manner and for a lawful purpose in conducting any transactions through it.