Skip to main content

CRM & Ticketing Manager

Job Description

We are seeking a dynamic and detail-oriented CRM and Ticketing Manager to lead our customer relationship and ticketing operations. You’ll be the primary contact for Spektrix, managing its use and development across ticketing, marketing, fundraising and merchandise. Collaborating with internal teams and external venues, you’ll ensure seamless concert setups, accurate data imports, and insightful reporting.

You’ll also drive email campaigns via Dotdigital, support pricing strategies, and champion data governance and GDPR compliance. This is a pivotal role for someone passionate about data, audience engagement, and the arts.

Join a busy, creative and collaborative team, and help shape the SCO’s audience experience through smart, strategic CRM and ticketing leadership.

Please read the documents below for details on how to apply, and ensure you complete the online Equal Opportunities Monitoring Form.